Can I cancel or change my order?
Orders cannot be modified or cancelled once they have been placed, so please review your order carefully before placing it.
Can KARIGAM ship outside of the United States?
At this time, orders can only be shipped to addresses within the United States. We are unable to ship orders to international addresses, APO/FPO addresses, or P.O. boxes.
Does KARIGAM deliver on Saturdays?
We are unable to deliver packages on Saturday; however, we can ship your order via FedEx Ground, FedEx Economy Second Day or FedEx Standard Overnight to arrive Monday to Friday.
What forms of payment do you accept?
We accept American Express, Master Card and Visa credit cards. We are unable to accept Helmut Lang gift cards or prepaid bank issued gift cards.
Does KARIGAM charge sales tax?
In accordance with individual state regulations, sales tax is automatically applied to your order if your shipping address is in one of the following states: CA, CO, CT, FL, GA, IL, MD, MA, NV, NJ, NY, PA, TX, VA, VT, KY and WA.
Can I place an order over the phone?
Orders may be placed over the phone by simply contacting us toll free at 1-888-850-5402. We are available Monday through Friday 9:00 am - 7:00 pm EST, excluding holidays.
How do I locate a style not listed on KARIGAM.com?
To locate a KARIGAM style that is not listed on karigam.com, please email us at firstname.lastname@example.org
What if I have a problem with my KARIGAM product?
If you have a problem with your product, please email us at email@example.com